Comfort delivered the easy way
Heat. Cool. Repeat. Without the stress.
Heat. Cool. Repeat. Without the stress.
Stratus Comfort is a new kind of home comfort partner, designed for urban life.
Proudly Canadian, we provide and maintain premium heat pumps and fan coil units for individual suites in modern buildings – all backed by professional service and support.
With Stratus Pro Plans, you get reliable equipment, expert maintenance, and fast repairs – all for one predictable monthly price. Enjoy peace of mind knowing your heating and cooling is always working and if it’s not, we’ll take care of it.
$0 Upfront for equipment
No installation fees or down payment. Comfort starts right away.
One predictable monthly fee
Flat-rate pricing with no hidden fees or surprise bills.
Proactive maintenance
Seasonal tune-ups and system checks to keep your heat pump running smoothly.
Repairs included
No service call fees or repair bills. If it breaks, we fix it.
Fast, friendly service
Priority support from licensed technicians who respond to your emergency service calls within hours as well as arrange for service requests during business hours for non-emergency calls.
High-efficiency, eco-friendly
Lower your energy bills and emissions with a modern, all-in-one heat pump.
$0 Upfront for equipment
No installation fees or down payment.
Comfort starts right away.
One predictable monthly fee
Flat-rate pricing with no hidden fees
or surprise bills.
Proactive maintenance
Seasonal tune-ups and system checks to keep your fan coil system running smoothly.
Repairs included
Priority support from licensed technicians who respond to your emergency service calls within hours as well as arrange for service requests during business hours for non-emergency calls.
Fast, friendly service
Priority support and quick response
from certified technicians.
Suite-ready design
Our fan coils are built for urban living.
No balcony units, no clutter.
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When suites are covered by a Stratus Comfort Pro Plan, things just work better across the entire property.
Whether you’re on the condo board or managing the property or living in the suite, Stratus Comfort takes the in-suite HVAC burden off your plate. We install, own, service, and maintain the equipment. No more chasing contractors or unprofessional service calls, or confusing troubleshooting. That’s on us.
We own the equipment
We take accountability for our equipment in every suite.
We handle the service
From regular tune-ups to urgent repairs, we show up fast – often same day.
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We coordinate access
We’ll liaise directly with building management for scheduled maintenance (usually 2-3 times per year). Residents get advance notice. You get peace of mind.
We take resident calls
If a unit stops working, they call us, not the board, not the manager. We respond quickly and keep them informed.
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We make it simple
One predictable monthly fee per unit. No hidden costs, no admin, no confusion. Just comfort that works.
Each Pro Plan covers your equipment, preventative maintenance, and repairs as outlined in your agreement – with no service call fees or surprise costs. You pay one flat monthly rate and we take care of everything. For details, refer to your Stratus Comfort Agreement.
Stratus Comfort partners with utility billing providers to make billing easy. Stratus Comfort Pro Plan will appear as a separate line item under Your Other Service Charges on your utility bill. That means no separate invoices to manage.
No. All Stratus Comfort Pro Plan charges are processed through your utility billing provider and appear on your utility bill. This streamlines billing, reduces setup costs, and keeps plan pricing as low as possible.
Your first bill will arrive in 4-6 weeks.
Your Stratus Comfort Pro Plan account, along with all utilities billed to the suite, can be switched over to your tenant together. We have the paperwork to get your tenant started. Give us a call at 1-844-709-3488.
All service calls are handled by our licensed technicians. You’ll get fast, professional service and clear communication every step of the way. Need help now? Call us at 1-844-709-3488.
We schedule visits 2-3 times a year to perform preventative maintenance to keep the system in good shape. We coordinate directly with your building management and give you advance notice before visiting your suite.
We’re here when you need us. For urgent issues, call 1-844-709-3488 anytime. We’ll respond to your emergency service calls within hours of the request, as well as arrange for service requests during business hours for non-emergency service calls.
Just give us a call at 1-844-709-3488 and we’ll give you the help and support you need to transfer the plan to the new owner.
Talk to a Stratus specialist today!